Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How is my meat packaged for shipping?
We use eco-friendly, insulated liners and dry ice to ensure your order arrives frozen or refrigerator-cold, preserving maximum freshness from our farm to your door.
Where does Old Salt Co-Op source its products?
All of our products are sourced directly from our cooperative of local ranchers and farmers who prioritize regenerative agriculture and humane animal welfare standards.
When can I expect my delivery?
Orders are typically processed within 2 business days. Once shipped, most customers receive their package within 24 to 48 hours depending on their location.
Do you offer a subscription service?
Yes, we offer customizable subscription boxes that allow you to receive your favorite cuts on a monthly or bi-monthly basis at a discounted rate.
What is your return policy for perishable goods?
Due to the nature of our products, we cannot accept returns. However, if there is an issue with your order or it arrives damaged, please contact us within 24 hours for a full refund or replacement.
Is your meat grass-fed and finished?
Yes, our beef is 100% grass-fed and grass-finished, raised on open pastures without the use of added hormones or subtherapeutic antibiotics.